Simple and effective
customer surveys
Turn customer feedback from every channel
into growth for your organization.
REAL-TIME FEEDBACK
Measure customer experience
Make better business decisions by collecting feedback on products, services, and overall experience.
PULSE SURVEYS
Double your survey response rates
Reach your customers on their phones: turn your surveys into text conversations with Robin Automation.
ATHENA INSIGHTS
Understand survey responses
The Athena AI engine Identifies sentiment from responses and generates actionable insights.
CHAT AND TEXT
Interact with survey responders
Follow up with survey respondents using 2-way text messages, email, video, or chat conversations.
TICKETING
Create tickets to follow up
Instantly alert your team on survey responses, and resolve customer issues promptly.
REVIEWS
Get new reviews
Automatically add review requests to all your surveys.
Everything you need to run simple and
effective customer satisfaction surveys.
Out-of-the-box surveys
Industry-standard NPS / CSAT surveys
are pre-loaded to get you started in
minutes.
Survey builder
Build your perfect survey with a wide
choice of question types, advanced
display logic, and intuitive UI.
On-the-fly customization
Customize the questions to ask, based
on user responses to previous
questions.
Run multiple surveys
Gauge satisfaction at multiple
customer touchpoints.
Send surveys every way
Customize the questions to ask, based
on user responses to previous
questions.
Custom reporting
Slice and dice responses however you’d
like: by question, over time, or by
location.
Everything you need to run simple and effective customer satisfaction surveys.
Out-of-the-box surveys
Industry-standard NPS / CSAT surveys are pre-loaded to get you started in minutes.
Survey builder
Build your perfect survey with a wide choice of question types, advanced display logic, and intuitive UI.
On-the-fly customization
Customize the questions to ask, based on user responses to previous questions.
Run multiple surveys
Gauge satisfaction at multiple customer touchpoints.
Send surveys every way
Customize the questions to ask, based on user responses to previous questions.
Custom reporting
Slice and dice responses however you’d like: by question, over time, or by location.
Powerful alone. Unstoppable together.
Bizinga is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Reviews.
Powerful alone. Unstoppable together.
Bizinga is the only comprehensive platform for customer experience that offers a range of products that scalewith your business. Check out our other products that work well with Reviews.
