Everything restaurants need to monitor and generate customer reviews, get quality insights, and connect with customers in an award-winning experience marketing platform. We provide restaurant reviews customer service

Keep an eye on what guests are saying about your restaurants. Monitor and respond
to customer reviews on over 150+ sites in the Bizinga platform.

Analyze your guest reviews to better understand how you can improve operations. Bizinga natural language processing engine Athena analyzes review text to determine sentiment, get insights, and find out how you can improve your dining experience.

Want to send reservation reminders, promote new menu items, or send loyalty discounts? Send text messages to one or thousands of customers with Bizinga. Bizinga Unified Inbox allows you to manage and respond to all of these conversations in a single place. our restaurant customer reviews service is amazing.

Turn your dining guests into ambassadors with Bizinga Referrals. In just a few clicks, your customers can refer your restaurant to friends and family. Track customer engagement and take advantage of modern-day word of mouth marketing.

Create beautiful, easily-found custom pages for every location, each updated in moments through one API. Let guests search by zip code to find their closest location.

Get quality feedback via online and 2-way text surveys that you can use to improve your dining experience. Bizinga fully-customizable surveys allow you to gauge guest satisfaction over time and identify strengths and weaknesses in your operations.

Ensure that you’re providing the best dining experience in your area. Competitive benchmarking shows how you’re performing in relevant categories compared to competitors in your area.

Answer guest questions while they’re still on your website. Bizinga Webchat allows you to respond to guest inquiries instantly from the office, on-the-go through Bizinga mobile app or have a chatbot respond to frequently asked questions automatically.