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The 2021 state of online reviews: Finance edition
Most consumers don’t trust financial service businesses and finance is one of the least trusted sectors across all industries. For finance businesses seeking to change the narrative, effectively managing reviews is critical for accelerating growth. The more insights you have on industry trends, the better equipped you’ll be to make your reviews work for you – not against you. We’ve analyzed our customer pool of over 11,000 finance businesses of all sizes to identify statistics, trends, tactics, and technology that will help you drive success with online reviews.