Podium is a limited customer interaction tool. Feedback2reviews is the most comprehensive customer experience platform, giving your business everything it needs to be found on search, be connected with customers, and be the best in the area.

Turn conversations into conversions. Only with Feedback2Reviews Messaging can you connect with new leads and customers via text, Google, Facebook, and Instagram from anywhere on your dashboard.

Feedback2Reviews offers businesses the ability to automatically send referral requests to customers. These requests make it easy for customers to recommend your business to friends and family via Facebook, Facebook Messenger, text, and email.

Podium offers no options for customer referrals.

Feedback2Reviews offers a listings management product that allows you to fix your listings on more than 50 sites with just a click of a button.

Podium’s software offers no service to help you fix or manage your business listings.

Feedback2Reviews offers custom business profiles that are optimized for search engines and include webchat to engage with customers. These pages rank high in search results and appear in the Google Knowledge Panel, which leads to more clicks and more traffic.

Podium does not offer custom business profiles.

Only Feedback2Reviews allows you to automatically share reviews across social media platforms like Facebook and Twitter and on your business website.

Podium does not offer automatic social sharing and their review widget is available only upon request.

Feedback2Reviews gives you fully-customizable customer surveys to help collect feedback. Feedback2Reviews award-winning Natural Language Processing engine Athena provides advanced insights into what your customers are talking about in reviews.

Podium offers a very basic version of surveys with limited customization and only offers a basic version of NLP insights.

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