Bizinga After Hours Agent

Launch an AI after hours agent for your Birdeye inbox

Install the WordPress plugin, connect Birdeye for inbox and location sync, or run standalone for simple website after hours messaging. The guided AI setup assistant helps build an agent that can answer approved questions, collect missing contact details, and keep conversations moving when your team is closed.

Start Beta Access Contact Bizinga
$4.99per active agent each month
AI setupguided chat builds the agent with you
Fast launchconnect, sync, configure, test

Choose agent access

Beta

Launch After Hours Agent for Birdeye or standalone.

A Birdeye connected WordPress plugin that sends closed hours replies and can optionally run a live AI agent after the business is closed.

After Hours Agent is designed for businesses that use Birdeye Messenger and want replies tied to the right inbox and location. It can also run standalone for a WordPress site that needs a simple after hours message, holiday message, or AI guided response flow without a Birdeye connection.

1Get a license keyUse Stripe Checkout to create a paid license, use an approved private promo code, or use the license key Bizinga already issued for a current customer.
2Download the plugin ZIPCurrent customers can download the plugin from this page, install it, then enter the license key inside WordPress to activate managed access.
3Install in WordPressUpload the ZIP under Plugins, activate After Hours Agent, then enter the license key so the site can receive updates and paid features.
4Connect, configure, and testConnect Birdeye or use standalone mode, sync locations, set closed hours, add holiday replies, and use guided AI setup before turning the agent live.
Birdeye mode Standalone mode Closed hours replies Holiday messages Optional AI agent Guided AI setup Per location control OpenAI Secret Key
Connect Birdeye or stand aloneUse Birdeye for inbox and location sync, or run standalone for website after hours messaging.
Set closed hoursUse weekly hours, special closed dates, holiday messages, and editable location messages.
Configure the AI agentUse the chat based setup assistant to build the prompt, rules, knowledge, tone, support limits, and escalation process.
Not ready for AI yet?Run a simple after hours reply first, then turn on the live AI agent when the business is ready.
Plugin ZIP accessCurrent customers can download the ZIP from this page and activate it with an existing Bizinga license key.
License and receiptStripe sends receipts for paid access. Manual and promo licenses are managed by Bizinga and can be revoked if needed.
Managed updatesCustomer sites can check Bizinga for release notes, update availability, and the current approved plugin package.
Setup support pathThe setup guide walks through install, license entry, Birdeye connection, location sync, closed replies, and AI setup.
Start Stripe Checkout Preview Setup Guide Get Setup Help

After hours messaging that is easy to control

Customers do not always wait until business hours to ask a question, request a quote, confirm details, or decide who to choose. After Hours Agent gives Birdeye connected businesses and standalone WordPress sites one simple place to control after hours replies, holiday messages, location settings, and an optional AI live agent that can keep conversations moving when the team is closed.

1

Use AI when ready

Turn on a live AI agent when the business wants approved answers, contact capture, internal notes, and a smarter handoff after hours.

2

Set up by chat

The AI setup assistant reviews the website, summarizes what it finds, recommends what the agent can support, and asks focused setup questions.

3

Control messages fast

Not ready for AI yet? Set a simple after hours message, change it any time, and add special holiday messages without opening a support request.

Intuitive AI setup without building a prompt from scratch

The hard part of an AI agent is not turning it on. The hard part is teaching it what the business does, what it should never say, how it should handle objections, and when a human should take over. After Hours Agent makes that easier with a guided setup conversation.

The setup assistant starts with the business website, asks for helpful links, social profiles, or documents, summarizes what it found, then recommends what the agent can safely support. The user can confirm, correct, or add details in plain language instead of filling out a long technical form.

The AI setup assistant leads

It asks for the website, reviews what it can find, summarizes the business, explains what the agent can likely handle, and asks only the next useful setup question.

The business stays in control

The business chooses which locations are active, what the agent can answer, when it should collect contact details, when it should leave an internal note, and when it should ask an authorized person.

Simple launch path

After Hours Agent is designed so a business can move from purchase to first test without needing a developer or a complicated automation build. The flow keeps each step clear: buy access, install the plugin, enter the license, connect Birdeye if needed, choose active locations, and test replies before customers ever see them.

For beta customers, the goal is confidence. Stripe creates the subscription, Bizinga manages the license and plugin updates, and the WordPress setup screen walks the business through closed replies, AI setup, contact capture, location rules, and launch checks.

1

Buy access

Use Stripe checkout, add the WordPress site, choose the active location count, and receive the managed Bizinga license and setup details.

2

Install plugin

Upload the plugin to WordPress, enter the license key, confirm the site URL, and open the After Hours Agent setup screen.

3

Choose mode

Connect Birdeye for inbox and location sync, or use standalone mode for simple website after hours messaging and lead capture.

4

Configure by chat

Use the AI setup assistant to review the website, add knowledge, set guardrails, test replies, and launch with confidence.

What the live agent can support

The strongest setup gives the agent approved knowledge before it speaks for the business. The plugin is built to collect website links, documents, location details, closed day rules, objections, and examples so the agent knows what it should answer and when it should stop.

Sales questions

Help prospects take the next step

The agent can answer basic service questions, explain what the business offers, ask for missing details, and route the conversation for team follow up.

Support questions

Handle simple known answers

Use approved documents, website pages, policies, and examples so the agent can answer common support questions without guessing.

Escalations

Know when to involve a person

Billing, complaints, access issues, urgent requests, and uncertain answers can be marked for team review instead of forcing the agent to improvise.

Closed reply or AI live agent

Some businesses only need a simple after hours message. Others want the conversation to keep moving. The plugin supports both, so each location can use the level of help that makes sense.

Not ready for AI yet?

That is exactly why After Hours Agent includes a simple closed reply mode. The business can set the message customers receive after hours, update the wording whenever needed, and create a special holiday message for online visitors without waiting on a web designer, developer, or support team.

When the business is ready for AI, the same plugin can move from a simple message to a live agent. The setup assistant helps train the agent on the website, services, support rules, common objections, social tone, and what should be escalated to a person.

Simple message control

Change after hours text, holiday text, closed dates, and location replies directly in WordPress.

Upgrade to AI later

Turn on the live agent when the business is ready to answer common questions, confirm contact details, and create cleaner team handoffs.

Feature Simple closed reply AI live agent
Best forBasic acknowledgment Lets the customer know the business is closed and confirms the message was received. Helps the customer with common questions, asks the next useful question, and keeps the thread organized for the team.
SetupFast message setup Edit the closed message, set hours, add closed dates, and turn on the location. Use Configure Agent to train the AI with website content, documents, business rules, tone, examples, and escalation instructions.
Customer experienceOne clear response The customer receives a helpful closed message and knows when to expect a reply. The customer can continue the conversation and get useful help while the business is closed.
Team handoffMorning follow through The team reviews the inbox during business hours and follows up manually. The agent can collect missing name, email, or phone details, confirm contact info, leave internal notes, and identify when a person should take over.

Built around Birdeye locations

Birdeye accounts often include more than one location. After Hours Agent treats location control as a first class setup step, so a business can activate one location, pause another, and keep each reply tied to the right inbox workflow.

✓Location syncPull locations from Birdeye and use friendly location names instead of asking teams to work from raw ID numbers.
✓Editable repliesEach location can have its own closed reply, holiday message, closed dates, and agent behavior.
✓One location minimumThe plugin requires at least one active location before the live setup can run in production.

Designed for reliability

The agent should not keep sending the same closed message to an active conversation. The plugin is built with cooldown controls, conversation memory, test mode, and fallback behavior so the business can roll out carefully.

1Closed reply cooldownA customer should not receive the same closed response again and again during an active conversation.
2Live agent setupThe setup assistant helps gather website links, documents, tone, examples, and guardrails before the agent answers customers.
3Human reviewIf the agent gets stuck, the business can route the question to an authorized person and keep the learning for future conversations.

Built for the messages customers already send

After Hours Agent is built around the Birdeye inbox, so the goal is not to create another place to check. The agent supports the customer conversation where it already lives and keeps the location context tied to that conversation.

Text messageContinue active customer conversations and ask for the next useful detail when the team is closed.
Web form leadsRespond when a website form creates a Birdeye conversation and collect any missing contact details.
Social messagesUse the same agent rules where Birdeye supports connected messaging channels for the location.
Internal notesLeave a clean summary for the team when a conversation needs human review or next day follow through.

Managed by Bizinga, installed on your WordPress site

Customer sites can check this Bizinga manager for license status, active locations, current version, release notes, and package downloads. That gives Bizinga a clean way to push improvements without relying on a local machine.

Private plugin release hub
Per location license controls
Promo code and trial tracking
Future update notes and required updates

Common questions

The purchase is simple on purpose. Access, billing, customer location controls, plugin updates, and beta releases are handled by Bizinga after install.

Does this need checkout on the website?

Yes. Stripe Checkout activates the beta subscription, creates a Bizinga license, and keeps access tied to the number of active agents.

How are future updates pushed?

Bizinga uploads a new release ZIP and release notes in the manager. Customer plugins can check for the latest version and receive the update package.

Can a single location be turned off?

Yes. Each location can be active, paused, closed, or inactive without disabling the entire customer account.

Does the live agent need OpenAI?

Yes. The live agent option uses the customer OpenAI Secret Key. A simple closed reply can run without turning on the live agent.

Can we change the after hours message ourselves?

Yes. The business can update the after hours message, holiday message, closed dates, and location settings directly in WordPress.

Can private demo codes be used?

Yes. Bizinga can issue private hidden promo codes for approved demos and tests without publishing those codes on the public page.